Application Support Lead

Quantum Talent Group · Abu Dhabi Emirate, United Arab Emirates

About the job

An international maritime and offshore company based in Abu Dhabi is looking for an experienced Application Support Engineer to supervise the application support team.

Key Responsibilities:

  • Provides primary technical support maintenance, and enhancement of ERP solutions including D365, Plant Management Systems, Contract Management Solutions, and Crewing Solutions. ensuring they meet business requirements.
  • Demonstrates understanding of core business processes within the supported functional areas, enabling effective translation of business requirements into technical solutions.
  • Collaborate closely with business stakeholders, IT colleagues, and external partners to understand needs, coordinate activities, manage expectations, and provide timely progress updates.
  • Actively participate in ERP implementation and upgrade projects, providing expert support and guidance.
  • Lead the application support team, providing guidance, supervision, and mentorship to ensure high levels of performance and job satisfaction.


  • Bachelor’s degree in computer science, Information Technology, or a related field.
  • At least 7 years of experience in application support or system administration, with a strong focus on ERP systems like Dynamics 365.
  • Proven experience in supervising and leading technical teams.
  • Preferably with Certifications in Dynamics 365 or other ERP systems.
  • Experience in cloud computing platforms, such as Azure.
  • Must have experience with Marine PMS systems.

Application Support Lead | Quantum Talent Group


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