Manager | IT Infrastructure
GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG’s investments span four key verticals: GMG Sports, GMG Everyday Goods, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world’s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.
About the Role:
We are seeking an experienced Manager to oversee and enhance the operational efficiency and reliability of our cloud and on-premises environments. The ideal candidate will have a strong background in managing IT operations, implementing best practices, and ensuring the availability and performance of our infrastructure. This role requires a blend of technical expertise, strategic thinking, and leadership skills to support our business objectives and ensure smooth operations.
Core Responsibilities
Operational Strategy and Implementation: Develop and execute a comprehensive operational strategy for both cloud and on-premises environments, ensuring alignment with business goals and efficiency requirements.
- Infrastructure Management: Oversee the day-to-day operations of servers, networks, and storage systems, ensuring optimal performance and availability.
- Incident Response: Lead the incident response team to investigate and resolve operational issues, ensuring minimal impact on operations. Conduct post-incident analysis and drive improvements.
- Cloud Operations: Ensure robust operational practices in cloud environments (e.g., AWS, Azure, Google Cloud). Oversee the deployment and management of cloud-based applications and services.
- On-Premises Operations: Maintain the operations of on-premises infrastructure, including servers, networks, and storage. Implement physical and technical measures to ensure smooth operations.
- Backup Administration: Proficiency in backup administration for SAP databases and applications using EMC Networker, Veeam, and other related technologies.
- IT Budget Management: Manage the IT operations budget, ensuring optimal allocation of resources and cost-effective solutions.
Desirable: Infrastructure Security Proficiencies
- Security Strategy and Implementation: Develop and execute a comprehensive security strategy for both cloud and on-premises environments, ensuring alignment with business goals and compliance requirements.
- Access Control: Oversee the implementation and management of identity and access management (IAM) solutions, ensuring only authorized personnel have access to critical systems and data.
- Monitoring and Reporting: Implement and manage monitoring tools and processes. Generate regular reports on operational metrics, incidents, and compliance status for senior management.
- Risk Management: Conduct risk assessments, identify operational vulnerabilities, and implement appropriate controls to mitigate risks. Regularly review and update operational policies and procedures.
- Compliance and Governance: Ensure compliance with industry standards, regulations, and best practices (e.g., PCI-DSS, ISO 27001, NIST, GDPR). Coordinate audits and manage relationships with external auditors.
- Cloud Posture and Entitlements Management: Manage cloud infrastructure posture and entitlements to ensure secure and efficient use of cloud resources. Implement best practices for cloud resource management and cost optimization
Apply – https://careers.gmg.com/jobs/4681473-manager-it-infrastructure?ittk=02Z7DFXYEK
Sales Support/Order Management Specialist
Main Duties and Responsabilities:
- Uploading customer orders
- Work closely with the sales team on keeping orders updated.
- Maintaining the internal sales database
- Assisting the sales team with analysis and presentations
- Dealing with customer queries
- Continuously seek opportunities for improving the quality of information and service offered to clients and colleagues.
Key Requirements:
- Lateral thinking with strong problem solving ability
- Strong communication skills – both verbal and written
- Excellent time management skills
- IT literacy (particularly excel)
- Ability to identify and implement operational process improvements
- Experience working in fast paced dynamic environment
- Outstanding customer service skills
- Experience with office administration
- Experience with sales order processing is preferred – understanding the flow from order entry to invoice and warehouse dispatch
- Experience in supporting a sales team is preferred
- Ability to build strong relationships with the team and management
- Highly organised and efficient with great attention to detail
- Trustworthy, committed and self-motivated
Apply – https://ae.indeed.com/viewjob?jk=53263b48ac0fa78b&tk=1i1h3bv3njl0s860&from=serp&vjs=3
Data Analyst
The Role
Data Analyst – 6 months contract Job Overview: We are seeking a detail-oriented and proficient Data Analyst to join our team. The ideal candidate will have strong expertise in Excel and will be responsible for analyzing data, generating reports, and providing actionable insights to support business decisions. Key Responsibilities: • Data Analysis: Collect, process, and perform statistical analysis on large datasets • Reporting: Develop and maintain regular reports and dashboards using Excel. • Data Management: Clean, validate, and ensure the integrity of data used for analysis for repair demand and supply • Trend Analysis: Identify trends, patterns, and anomalies in data to support strategic planning. • Visualization: Create charts, graphs, and tables to effectively communicate data insights. • Data Interpretation: Translate complex data into clear, actionable recommendations. • Collaboration: Work closely with cross-functional teams to understand their data needs and provide analytical support. • Documentation: Maintain documentation of data analysis processes and results.
Requirements
Qualifications: • Education: Bachelor’s degree in Mathematics, Statistics, Computer Science, Finance, or a related field. • Experience: Minimum of 2 years of experience as a Data Analyst or similar role. • Excel Proficiency: Advanced skills in Microsoft Excel, including pivot tables, VLOOKUP, conditional formatting, macros, and data visualization tools. • Analytical Skills: Strong analytical and problem-solving skills with a keen attention to detail. • Technical Skills: Familiarity tableaue or Power BI or other data analysis tools is a plus. • Communication Skills: Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely. • Time Management: Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Ability to communicate effectively with crosses functional teams
Customer Service Support Engineer
KEY ACCOUNTABILITIES:
- Coordinate with internal teams (Order Entry, Technical, Engineering, Quality, Production, Procurement and Logistics) in the different project approval stages: HW samples/ mock ups/ material submittals approvals and testing.
- Coordinate with internal teams (Order Entry, Technical, Engineering, Quality, Production, Procurement and Logistics) in the different project execution stages: SD drawings approvals, delivery of the products within the agreed deadline with customer.
- Coordinate with customers to resolve all their related queries technical and delivery time wise.
- Partner with Sales to resolve customer concerns technical and delivery time wise.
- Maintain high level of customer satisfaction by delivering commitments timely and in proficient manner.
- Identify trending issues & pro-actively escalate internally.
- Establishing a time frame and executing projects based on it.
- Ability to effectively manage multiple projects at the same time by providing timely support to our customers prior to and after implementation.
QUALIFICATIONS, EXPERIENCE, & SKILLS:
- Engineering degree holder or extensive experience in construction, building or civil/structural
- 5-year experience in the same field/products
- Knowledgeable on AUTOCAD, primavera
- High level of computer skills
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
EXECUTIVE ASSISTANT
Job Purpose: The role of the Executive Assistant to EVP is to manage the office of the Executive Vice President. Provide comprehensive and effective administrative support through a thorough knowledge of relevant department business issues and priorities.
In this role, you will:
- Manage the EVP agenda, ensuring that urgent or complex issues across the area of control are accorded priority and ensure that appropriate reports or documents are available for the EVP.
- Brief the EVP, through daily meetings, on new or ongoing activities and follow up requirements. Utilise knowledge of business issues in order to maximise use of time and ensure that any urgent/priority issues are highlighted and addressed.
- Be the first point of contact for the office of EVP and attend to telephone calls, walk in visitors, faxes and emails. Utilise business knowledge to manage calls/contact/visitors appropriately by screening according to priority/urgency. Draft email responses, requisition checks, redirect correspondence to the appropriate department, obtaining additional information where necessary. Ensure that emails are responded to within deadlines.
- Liaise with internal and external stakeholders, including senior management, ensuring that concerned departments are informed of any memos/notices for action and follow up to ensure these are actioned.
- Manage complex travel itineraries for business trips and to prepare/provide requisite documentation for business travel including reports, speeches and presentations. Responsible for the coordination of non standard travel requests including VIP travel requirements, upgrade authority and excess baggage approval.
- Liaise with senior operational management on leave travel planning to ensure that there is appropriate and sufficient leave cover. Maintain an updated list of duty travel requests for reportees, ensuring that such requests meet corporate guidelines.
- Prepare and provide documents required for meetings, including reports and presentations, ensuring that all relevant information is accurate and available and liaising as necessary with senior management. Attend meetings as required, recording and distributing minutes and following up with concerned stakeholders on action items.
- Approve manpower requests for both Dubai and Outstations, ensuring that they comply with EVP instructions and with budgeted approvals.
Manage the distribution of invitations for special events organised by the Company.
Qualifications & Experience: To be considered for this role, you must meet the below requirements:
- Educated to Degree level or equivalent
- Have 8+ years experience handling VVIP offices and dignitaries
- Experience at a senior secretarial level or as a Personal Assistant to an Executive member
- Be a highly proactive and motivated individual with strong communications skills
- Experience managing multiple stakeholders in a large (>10,000 employees) multi-national company
- Experience in Airline/ Aviation/ Travel industry would be advantageous
Other languages besides English:
Excellent written and spoken English is a must for this role. An additional language would be a key advantage.
Salary & Benefits: Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.
Apply – https://www.emiratesgroupcareers.com/search-and-apply/438643
