IT Helpdesk Support
We are looking for an IT Helpdesk Support to join our IT team and provide technical assistance and support to our clients, end users, and staff. You will be responsible for responding to queries, running diagnostic programs, isolating problems, and implementing solutions.
To be successful as an IT Helpdesk Support, you should have good technical knowledge and communication skills. You should also be able to troubleshoot issues remotely or in person, and provide guidance and training to users. You should be familiar with various computer systems, hardware, software, and peripherals.
Responsibilities:
- Respond to queries on the phone, via email, in person, or through remote access
- Provide technical assistance and support for issues related to computer systems, hardware, software, and peripherals
- Run diagnostic programs and physically inspect hardware systems to resolve problems
- Install, configure, and update software and drivers
- Set up accounts, passwords, and network access for new users
- Train users on how to use computer systems and applications
- Document problems and solutions in logs and reports
- Escalate complex issues to senior IT staff or external vendors
- Follow IT policies and procedures, and ensure compliance with security standards
Requirements:
- Proven experience as an IT Helpdesk Support or similar role
- Working knowledge of office automation products, databases, and remote control tools
- Ability to diagnose and resolve basic technical issues
- Proficiency in English
- Excellent communication, interpersonal, and customer service skills
- Attention to detail, accuracy, and confidentiality
- Ability to work independently and as part of a team
- Ability to work under pressure and meet deadlines
- Associate’s degree or certification in IT, Computer Science, or relevant field
Job Type: Full-time
Education:
- Bachelor’s (Preferred)
Experience:
- IT Helpdesk Support or Similar Role: 1 year (Required)
Application Deadline: 27/10/2023
Apply via Indeed –
Technical Support Executive for IT Company in Dubai
Full job description
We are a leading Software company based in Dubai looking for a dynamic IT Technical Support Executive to support our software product. The candidate should meet the following requirements:
Minimum of 1-2 years’ experience on the same field.
Good understanding of IT support to the customers.
Degree in Information Technology, Computer Science or Electronics & Communication.
Must have a good command in English language in order to provide effective phone, e-mail, or in-person support
Should have a great ability to learn, and eager to expand your areas of expertise.
Ready to manage clients’ inquiries, Software Training and complaints.
Excellent communication and critical thinking skills.
Male from Kerala is preferred.
Holding a Valid UAE Driving License is an advantage.
Job Type: Full-time
Language:
- Malayalam (Required)
Software Engineer (AI)
CoreAxon (www.coreaxon.com) is a startup developing cutting-edge products that leverage Advanced AI, Digital Twin, Blockchain, IoT, Cybersecurity, Cloud Computing, VR & AR, and more to support decision-making and enhance efficiency across various industries. Our mission is to transform organizations with innovative solutions that create valuable insights to optimize operations, drive efficiency and performance, increase security, and reduce risks.
We are seeking a highly skilled Software Engineer (AI) to join our team. In this role, you will be responsible for designing, developing, and implementing groundbreaking AI models and systems. You will also be tasked with integrating and compounding AI technologies to create sophisticated automation systems. Your expertise will play a crucial role in advancing our AI capabilities.
Key Responsibilities:
- Design and develop novel AI algorithms, multi-modal models and added capabilities, including machine learning models, deep learning architectures, and natural language processing techniques.
- Conduct cutting-edge research to implement innovative AI techniques and methodologies.
- Develop custom AI workflows tailored to use cases and requirements.
- Conceptualize and prototype new AI-driven applications.
- Integrate and compound existing AI technologies to develop advanced automation systems.
- Design and implement complex AI architectures that leverage multiple AI models and frameworks.
- Optimize and fine-tune AI systems for maximum efficiency, scalability, and performance.
- Develop and optimize custom AI workflows for data processing, model training, and deployment.
- Implement automation scripts and tools to streamline AI workflows and improve productivity.
- Integrate AI tools and systems with existing infrastructure to enhance functionality and performance.
- Develop API services and interfaces that facilitate seamless AI integration.
- Develop and maintain backend services and algorithms to support AI functionalities.
- Implement efficient database schemas and manage data storage solutions, including relational and NoSQL databases.
- Ensure seamless integration of microservices with real-time data and backend systems.
- Design and implement real-time data streaming and analytics solutions using frameworks such as Apache Kafka, Apache Flink, and Spark Streaming.
- Develop real-time data pipelines for ingestion, processing, and analysis to support AI applications.
- Stay updated with the latest advancements in AI research and technology, and disseminate knowledge within the team.
- Communicate complex AI concepts and technical details to stakeholders with varying levels of technical expertise.
- Prepare technical documentation, research papers, and presentations to share findings and project progress.
- Conduct testing and validation of AI algorithms and systems to ensure accuracy, robustness, and reliability.
- Perform hardware-software integration, testing, and debugging to ensure reliable and efficient operation.
- Analyze and interpret test results, and implement improvements to enhance system performance.
Qualifications:
- 5+ years of experience in AI research and development, with strong experience building and deploying AI systems.
- Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, or a related field. Ph.D. is a plus.
- Strong programming skills in languages such as Python, Java, C++, and experience with AI frameworks like TensorFlow, PyTorch, or Keras.
- Proficiency in data processing and analysis tools such as Pandas, NumPy, and SQL.
- Experience with backend technologies such as Node.js, Django, Flask, or similar frameworks.
- Knowledge of relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB, Cassandra).
- Experience with reinforcement learning and advanced deep learning techniques.
- Knowledge of edge computing and deploying AI models on edge devices.
- Experience with natural language processing (NLP) and computer vision projects.
- Knowledge of cloud-based AI services and deployment platforms such as AWS, Google Cloud, or Azure.
- Familiarity with DevOps practices and CI/CD pipelines.
- Experience with hardware integration and interfacing with sensors, actuators, microcontrollers, etc.
- Experience with real-time data streaming and analytics frameworks such as Apache Kafka, Apache Flink, and Spark Streaming.
- Excellent problem-solving skills and the ability to think critically and creatively.
- Strong communication and teamwork skills, with the ability to convey complex technical information clearly.
- Ability to manage multiple tasks and projects simultaneously.
Job Type: Full-time
Pay: AED6,000.00 per month
Experience:
- AI Development: 5 years (Preferred)
Senior Support Specialist
Senior Support Specialist
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Como is the pioneer of Data-Driven Customer Engagement & Loyalty Solutions. Como helps F&B and Retail businesses increase their revenue, build strong relationships with their clients, know them better, and keep them coming back. Como’s turnkey all-in-one SaaS platform is flexible, easy to manage, and affordable for any size business. It features a full CRM, enterprise-level actionable data, advanced loyalty and promotion engine, sophisticated marketing automation, omnichannel communication, auto-generated AI campaigns, customized and branded mobile app, and much more.
Are you looking for an opportunity to work in a fast-growing company in a positive and friendly team environment? If so, we may be the business for you!
We are looking for an organized, analytical, and empathetic Senior Support Specialist with great technical, relational, and communicational skills to assist our clients with technical problems when using our products and services.
Responsibilities :
- The Senior Support Specialist responsibilities include providing second level support for high impact issues reported by the clients, ensuring efficiency and client satisfaction
- Lead and serve as a role model for other support specialists while enforcing the company’s policies and regulations
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Respond to customer queries promptly and effectively
- Update our internal databases with information about technical issues and useful discussions with customers
- Share feature requests and effective workarounds with team members
- Gather customer feedback and share it with our Product, Sales and Marketing teams
Requirements :
- BS degree in Information Technology, Computer Science or equivalent
- Experience as a Senior Support Specialist or similar CS role
- Knowledge of operating systems, web services, and API
- Proven support experience in software as a service (SaaS) and other cloud applications
- Ability to troubleshoot complex software issues.
- Excellent problem-solving skills and multi-tasking abilities
- Detail-oriented, analytical, and creative thinker
- Demonstrated ability to increase customer satisfaction
- Proficiency in English, with strong written and verbal communications skills
- Ability to work with cutting-edge technology and assimilate information rapidly
The teams provide technical support coverage for our clients in different regions worldwide, therefore, the timings are 12.30pm to 10.00pm and 3.30pm to 1.00am.
In addition to a competitive salary, you’ll have access to an excellent benefits package, including :
- A positive, productive, and energetic work environment!
- 25 days annual holiday
- Global career progression opportunities
- Office with an amazing views on JLT park and lake and Dubai Marina
- Exciting team-building activities
Mechanical Engineer(oil and gas )
**Job Title:** Mechanical Structure Engineer
**Location:** Dubai
**Experience Required:** Minimum 8+ years
**Industry:** Oil and Gas (Tank Farm)
**Key Responsibilities:**
– Design and analyze mechanical structures for tank farm projects in the oil and gas industry.
– Develop detailed engineering calculations, drawings, and specifications.
– Collaborate with multidisciplinary teams to ensure seamless integration of mechanical structures within project designs.
– Conduct site inspections to ensure compliance with design specifications and safety standards.
– Troubleshoot and resolve structural engineering issues encountered during the design and construction phases.
– Prepare and review technical documentation, including reports, calculations, and project specifications.
– Ensure all designs adhere to industry standards, codes, and regulations.
– Provide technical support and guidance to junior engineers and drafters.
– Manage project timelines and deliverables to ensure timely completion.
**Qualifications:**
– Bachelor’s Degree in Mechanical Engineering or related field.
– Extensive experience in mechanical structure design, specifically in tank farms within the oil and gas industry.
– Proficiency in structural analysis software and CAD tools.
– Strong knowledge of industry standards, codes, and regulations.
– Excellent problem-solving and analytical skills.
– Effective communication and teamwork abilities.
– Prior experience working in the UAE/GCC is preferred.
**Application Details:**
– **Immediate joiners preferred**
– Interested candidates should send their CV to: Career@capitalengg.com
**Best regards,**
HR Team
Capital Engineering Consultancy
Job Type: Full-time
Application Question(s):
- are you available to join immediately ? (0-10 days)
Experience:
- Mechanical Engineer: 6 years (Required)
- Oil & Gas: 5 years (Required)
Sales Engineer
Yotta Trading is seeking a highly motivated and experienced Sales Electrical Engineer to join our dynamic team. The successful candidate will play a critical role in driving the sales of our primary product, electrical cables, by providing technical expertise and exceptional customer service. This position offers an exciting opportunity to work in a fast-paced environment and contribute to the growth of our company.
SALARY WILL BE AED3000 + commission
Key Responsibilities:
- Identify and pursue new business opportunities and leads within the electrical and construction industries.
- Develop and maintain strong relationships with existing and potential clients to promote and sell electrical cables.
- Provide technical consultation and support to clients, understanding their needs and proposing suitable electrical cable solutions.
- Prepare and deliver compelling sales presentations and proposals to clients.
- Collaborate with the engineering team to ensure the feasibility and compatibility of proposed solutions.
- Negotiate contracts and close sales deals to meet or exceed sales targets.
- Stay updated on industry trends, competitor activities, and new technologies in electrical cables and related products.
- Attend industry events, trade shows, and conferences to network and promote Yotta Trading’s products and services.
- Maintain accurate records of sales activities and customer interactions in the company’s CRM system.
- Provide regular reports on sales performance, market feedback, and customer needs to the Sales Manager.
Qualifications:
- Bachelor’s degree in Electrical Engineering or a related field from an accredited institution.
- Minimum of 3-5 years of experience in sales, preferably within the electrical cables or construction industry.
- Strong knowledge of electrical engineering concepts and electrical cable products.
- Proven track record of meeting or exceeding sales targets.
- Excellent communication, negotiation, and presentation skills.
- Ability to build and maintain strong relationships with clients and stakeholders.
- Proficiency in using CRM software and Microsoft Office Suite.
- Strong problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Valid driver’s license and the ability to travel to client sites as required.
Preferred Skills:
- Experience with sustainable and energy-efficient electrical systems.
- Knowledge of local, state, and federal electrical codes and standards.
- Familiarity with project management software.
- Certification in LEED (Leadership in Energy and Environmental Design) is a plus.
Job Type: Full-time
Pay: From AED3,000.00 per month
Education:
- Bachelor’s (Preferred)
Interior Designer
Aptal group is a Dubai Managed bespoke Joinery and Fitout company based in JLT MARINA that is looking to expand its operations and is currently hiring for the below role:
We are seeking a Junior Interior Designer/ Design Assistant and Coordinator to join our Interior Fitout and Joinery, based in Dubai.
Please ONLY apply for this role if you match the below required Qualifications and Experience. All other CV’s will be rejected.
Requirements:
- Must have had a minimum 1 years experience in a reputed Design Agency or Interior Fit out company in the UAE with proven experience in handling Residential, Retail, Commercial School and Hospitality Projects.
- Should have a strong knowledge of all kinds of luxury finishes and must have strong contacts with all suppliers in the UAE for procurement of these materials
- Experience in creating Concept Designs, Style boards, Layouts, Schematic Designs, Visuals and Detail Design with in-depth knowledge of FF&E and luxury finishes.
- Bachelor’s degree in Interior Design/ Architecture is a strong plus.
- Experience with AutoCAD, Sketchup, 3DS MAX and other Design software’s.
- Must be able to read and edit AutoCAD files.
- Must have successfully completed or supported execution of over 20 projects from start to finish in the UAE.
- Strong design and technical skills both in Fit out & Joinery Projects
- Must have excellent knowledge in FF&E and Finishes and excellent contacts with suppliers.
- Experienced with AutoCAD, Revit, SketchUp, Vary and other design software’s
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team.
- Fluent in English
Responsibilities:
- To support the design dept through all stages of the design process, from concept phase to construction phase.
- To support preparation and review of architectural drawings, specifications, mood boards and construction documents.
- Provide technical guidance to project teams.
- To work with the Design Manager for Review and to approve shop drawings and submittals.
- To Attend Project meetings and provide input on Design issues, and make notes of client requests and requirements.
- Interact with client through the entire Design and Project execution phase.
If you are a highly motivated and experienced Interior Designer/ Architect looking for a challenging opportunity in a dynamic and fast-paced environment, we encourage you to apply for this position.
Job Type: Full-time
Pay: AED3,000.00 – AED4,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you available to join immediately?
- Do you have a link to your portfolio that includes your most recent work? Add it here.
- hr@aptaldmcc.com
Job Type: Full-time
Pay: From AED3,000.00 per month
