Receptionist
We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.
What does a Receptionist do?
As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.
Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Responsibilities
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Arrange travel and accommodations, and prepare vouchers
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Requirements and skills
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree; additional certification in Office Management is a plus
Job Type: Full-time
Pay: AED3,500.00 – AED4,000.00 per month
Application Question(s):
- Are you Female and Ready to join immediately ? if Yes please apply
Experience:
- receptionist: 2 years (Required)
Language:
Arabic and English (Required)
IT Officer
Full job description
- Must have a degree in Information Technology
- Previous experience in a similar IT support or officer role
- Excellent verbal and written communication skills in English.
- Ability to work under pressure, flexibility, reliability and follow-up, ability to prioritize
Job Types: Full-time, Contract
Marketing Manager
We’re Hiring: Marketing Manager – Perfume Industry
Join a Luxury Fragrance Brand That Defines Elegance & Style
Are you a creative and strategic thinker with experience in luxury or lifestyle marketing? Our leading perfume brand is looking for a Marketing Manager to take charge of our brand presence and market growth.
Key Responsibilities:
- Develop and execute marketing strategies to boost brand visibility and sales
- Plan and oversee product launches, promotional campaigns, and seasonal marketing
- Coordinate with design, sales, and product development teams
- Manage social media, influencer collaborations, and PR
- Analyze market trends and customer insights to guide decisions
- Monitor brand performance and competitor activity
Requirements:
- Bachelor’s degree in Marketing, Business, or related field
- Minimum 3-4 years of experience in the perfume, beauty, or luxury industry
- Strong leadership, communication, and creative thinking skills
- Experience with digital marketing, social media, and branding
- Passion for fragrances and luxury aesthetics
Job Type: Full-time
Pay: AED4,000.00 – AED6,000.00 per month
Experience:
Marketing Manager: 4 years (Required)
Software Quality Assurance and Project Coordinator
Resto Guru is looking for an organized, detailed oriented Quality Assurance Lead, to lead Quality Assurance and Customer Support of our Software
Key Qualifications:
- Extremely Organized
- Detailed Oriented
- Excellent Communication Skills : Verbal and Written in English
- Bachelor’s Degree
- Proven ability to solve problems creatively
- Excellent analytical skills
- Good time management skills and the ability to juggle multiple tasks at once.
- Familiarity with Software testing is a plus
Job Description:
- Determine and define project scope and objectives
- Predict resources needed to reach objectives and manage resources in an effective and efficient manner
- Develop and manage a detailed project schedule and work plan
- Measure and Track project performance, specifically to analyze the successful completion of short and long-term goals
- Performing quality control (Writing and reviewing testing plans) on the project throughout development to maintain the standards expected
- Ensure products meet customer expectations and demands
- Work closely with the development team to improve existing products
- Assist our customers with technical problems when using our products
- Offer excellent customer support during all sales and after-sales procedures.
- Share feature requests and effective workarounds with Development Team
- Update our internal databases with information about technical issues and useful discussions with customers
Job Types: Full-time, Permanent
Pay: AED5,000.00 – AED8,000.00 per month
Application Question(s):
- Are you in Dubai?
Experience:
Software QA and Project Coordinator: 1 year (Required)
Software Developer
Software Developer
We are seeking a Software Developer who will be responsible for developing both the front-end and back-end of our web applications to join our team in Dubai. The ideal candidate should have a strong understanding of modern web technologies and frameworks. You will have to collaborate with cross-functional teams to design, implement, and maintain software solutions.
Technical Skills:
Frontend:
- Proficiency in HTML5, CSS3, JavaScript, and modern frameworks such as React, Vue, or Angular.
- Experience integrating Figma designs into front-end code with pixel-perfect accuracy.
- Familiarity with Tailwind CSS, Bootstrap, or other CSS frameworks is a plus
Backend:
- Experience with one or more backend languages/frameworks such as Node.js, Express.js, Python/Django, PHP/Laravel, or Java/Spring Boot
- Database knowledge: MongoDB, PostgreSQL, MySQL, etc.
- API development (REST/GraphQL)
Other Tools & Skills:
- Git and version control systems (GitHub, GitLab)
- Cloud platforms: AWS, Firebase, Heroku, or similar
- Familiarity with CI/CD pipelines is a plus
Design Collaboration:
- Proficient with Figma for reading and interpreting design specs
- Ability to collaborate with designers to improve UI/UX
- Experience using Figma plugins and exporting assets
- Design and build RESTful and/or GraphQL APIs for internal and external use.
- Integrate third-party APIs and ensure reliable data transfer between systems.
Salary: AED 4,000.00 – AED 7,000.00 per month (Negotiable)
Job Type: Full-time
Education: Bachelor’s Degree (Preferred)
Experience: 2 years and above experience
Application Deadline: 30/07/2025
System Analyst
Position: SYSTEM ANALYST
NEOSYS is a leading provider of fully integrated software and expertise for advertising agencies, media buyers and media sellers in the Middle East.
NEOSYS is located in the heart of Dubai, the business hub of the Middle East.
We are looking to hire a dynamic System Analyst to join our team. Below are the details of the role:
Job Description:
- Analyse user and technical requirements and provide support via phone, email, chat, remote access, or on-site visits to advertising agency clients, primarily across the Middle East.
- Build and maintain long-term client relationships, contributing to client retention.
- Create, update, and maintain user and technical documentation, including manuals and procedures for NEOSYS.
- Provide general administrative support for daily office operations.
- Assist in pre-sales activities by demonstrating software functionality to prospective clients.
- Travel to clients and prospect clients throughout the Middle East as required.
- Support internal IT requirements and infrastructure associated with NEOSYS.
- Deliver software training to new clients and their teams.
Candidate Prerequisites:
- Bachelor’s degree in Computer Science.
- Must be currently based in Dubai and available for an in-person interview.
- Should be available to join immediately or 1 month notice if already working in UAE.
- Excellent verbal and written communication skills in English.
- Outgoing personality with a professional demeanour.
Other Requirements:
- UAE work experience preferred but not mandatory.
- UAE driving licence preferred but not mandatory.
What we offer:
- Competitive starting salary.
- Annual leave and yearly air ticket allowance.
- Medical insurance.
- Employment visa and assistance with spouse sponsorship.
Job Type: Full-time
Pay: From AED6,000.00 per month
Application Question(s):
- Are you comfortable working in an on-site setting?
Education:
Bachelor’s (Required)
Customer Support Representative
Full job description
We are looking for a Customer Support Representative (CSR) to join our team and provide exceptional service to our customers. The ideal candidate is a problem-solver with excellent communication skills who can handle customer inquiries efficiently and professionally. You will be responsible for responding to customer concerns, troubleshooting issues, and ensuring customer satisfaction.
Key Responsibilities:
Customer Interaction:
- Respond to customer inquiries via phone, email, live chat, and social media.
- Provide accurate information about products, services, and company policies.
- Resolve customer complaints and escalate complex issues when necessary.
Problem-Solving & Troubleshooting:
- Identify and troubleshoot product/service issues.
- Guide customers through solutions step-by-step.
- Coordinate with internal teams (technical support, sales, billing) to resolve issues.
Order Processing & Account Support:
- Assist customers with order placement, tracking, and modifications.
- Handle refunds, returns, and exchanges per company policies.
- Update customer records and maintain accurate documentation.
Quality & Process Improvement:
- Provide feedback to improve customer service processes and policies.
- Stay updated on product knowledge and company updates.
- Meet performance metrics such as response time, resolution rate, and customer satisfaction (CSAT).
Required Skills & Qualifications:
✔ Experience: Minimum 1 year Previous experience in customer service, call centers, or support roles preferred.
✔ Communication: Strong verbal and written communication skills in Hindi and English.
✔ Problem-Solving: Ability to think critically and resolve customer issues efficiently.
✔ Tech-Savvy: Familiarity with CRM systems and support tools.
✔ Multitasking: Ability to handle multiple customer inquiries simultaneously.
✔ Empathy & Patience: Excellent interpersonal skills with a customer-first mindset.
Job Type: Full-time
Pay: AED2,500.00 – AED3,500.00 per month
Application Question(s):
- Do you have Sponsor Visa?
- Are you ok to work in Rotational Shifts?
Experience:
CSR: 2 years (Required)
Sales & Customer Experience Associate
About Us
We’re a design-led, Australian-owned interiors brand committed to exceptional customer experiences. Our studio environment is collaborative, creative, and customer-first.
The Role
We’re looking for a warm, proactive individual to support both sales and customer service. You’ll assist clients in the studio, respond to inquiries, and help guide customers through their design journey—from first hello to final purchase.
Key Responsibilities
- Welcome clients and offer tailored product advice
- Handle inquiries via phone, email, and in-studio
- Support the sales process and identify upselling opportunities
- Ensure smooth order follow-ups and issue resolution
- Contribute ideas to enhance customer experience and studio flow
What You’ll Need
- Friendly, confident, and people-oriented
- Interest in interiors, furniture, and design
- Basic comfort with email and Microsoft tools (or willingness to learn)
- Strong English communication skills
- Female applicants preferred; experience in customer service is a plus
Why You’ll Love It
✅ Positive, team-driven studio culture
✅ Career growth in sales or interiors
✅ Your ideas and creativity are valued
Love design and helping people? Join us and make every customer experience memorable.
Job Type: Full-time
Pay: AED6,000.00 – AED8,000.00 per month
Apply
Ecommerce Coordinator
Responsible for the coordination of day-to-day operations of the E-Commerce department. To plan content production and maintain track reports on orders, stocks, refunds, product information, articles etc.
Roles & Responsibility
- Liaise with Purchasing department and work with the Studio team to plan content production & uploading on respective site with the help of the Technical Lead.
- Coordinate with the Purchasing department for product information, new articles, etc.
- Ensuring the orders are processed for the day and handed over to in-house delivery team or TPS.
- Serve as primary contact for website enhancements or bug fixes. Working directly with outside developers and platform support.
- Maintain daily reports on – new product updates, new order placed, delivery & returns.
- Audit stock inventory & manage stock transfer requests to the Warehouse Inventory Location (posting on Navision).
- Update and edit website elements, including website home page, category pages, landing pages, product display pages and banners.
- Assess the order returns and authorize refunds/store credits after liaising with the Warehouse ECOM team.
- Coordinate the day-to-day Ecommerce operations.
- To liaise with IT, Purchasing, Customer Service, Warehouse & Home Delivery departments for E-Commerce operational requirements.
- Perform special assignments as given by the Head of the Department.
Knowledge, Skill & Competencies required
- Bachelor degree or Diploma in any relevant field.
- 3+ years experience in Magento
- Extensive knowledge of Ecommerce product flow and web store performance optimization.
- Proficient with MS Word, Excel, PowerPoint, and Outlook, HTML, MS Access and Photoshop plus.
- Experience or exposure to retail sales/logistics.
- Good understanding of UI/UX, web analytics, design and functionality.
- Strong drive for continuous improvement with an ability to operate both strategically and tactically.
Job Type: Full-time
Pay: Up to AED5,000.00 per month
E commerce Executive
Education: Bachelor of Science, Bachelor of Business Administration, Bachelor of Arts, Bachelor of Architecture
Job Description
Roles & Responsibilities
- Develop and optimize product listings, ensuring high-quality images, detailed descriptions, and relevant keywords for maximum visibility.
- Analyze website traffic and sales metrics using analytics tools to identify trends, opportunities, and areas for improvement.
- Manage online promotions, including discounts and special offers, to drive traffic and increase conversion rates.
- Collaborate with marketing teams to create effective email campaigns, social media strategies, and targeted advertisements.
- Oversee inventory management, ensuring stock levels meet consumer demand while minimizing excess inventory costs.
- Conduct competitor analysis to stay informed about market trends and consumer preferences, adjusting strategies accordingly.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly, enhancing customer satisfaction.
- Implement SEO strategies to enhance organic search rankings and drive more traffic to the e-commerce platform.
- Coordinate with logistics and supply chain teams to ensure timely order fulfillment and efficient delivery processes.
- Stay updated on e-commerce technologies and tools, recommending innovative solutions to enhance user experience and operational efficiency.
Desired Candidate Profile
- Bachelor’s degree in Business, Marketing, or a related field, providing a solid foundation in e-commerce principles.
- 2-3 years of experience in e-commerce or digital marketing, demonstrating a proven track record of driving online sales.
- Familiarity with e-commerce platforms such as Shopify, Magento, or WooCommerce, showcasing technical proficiency.
- Proficient in Google Analytics and SEO tools to analyze performance and optimize strategies effectively.
- Strong analytical skills with the ability to interpret data and make data-driven decisions for continuous improvement.
- Excellent communication skills, both written and verbal, to articulate ideas clearly and collaborate with teams.
- Creative thinking and problem-solving abilities to devise innovative solutions for e-commerce challenges.
- Detail-oriented mindset, ensuring accuracy in product listings and adherence to branding guidelines.
- Ability to work independently and manage multiple projects simultaneously in a fast-paced environment.
- Fluency in English is required; proficiency in additional languages is a plus, enhancing market reach.
