Technical Support Engineer
A. IT Helpdesk Support
- Level 1 and Level 2 support for end-users.
- Support for Microsoft 365 suite (Outlook, Teams, SharePoint, OneDrive, Excel, Word, etc.)
- Hardware support for desktops, laptops, mobile devices, printers, scanners
- Support for CCTV monitoring systems and related hardware
- Incident management and service request handling
- SLA-based ticket tracking and resolution
B. Infrastructure Support
- Network and server management (LAN/WAN/Wi-Fi/Firewall/Switches)
- Configuration template updates
- IOS upgrades and patch management
- PABX system configuration and maintenance
- Proactive quarterly infrastructure health checks
- On-site and remote troubleshooting
C. Cybersecurity Management
- Endpoint protection and monitoring using SentinelOne
- Email security support with Proofpoint
- Data Loss Prevention (DLP) implementation and monitoring
- Microsoft Intune and MDM policy configuration
- DMARC enforcement and monitoring
- SIEM system integration and alert monitoring
D. IT Asset Lifecycle Management
- Procurement support for IT assets
- Asset tagging, deployment, and movement tracking
- Maintenance scheduling
- End-of-life asset decommissioning and disposal as per compliance
E. Audit Compliance Support
- Coordination for internal and external IT audits (ISO 27001, customer audits, etc.)
- Providing required documentation, logs, and reports
- Closure of audit observations
Job Type: Full-time
IT Support Engineer
We are seeking an experienced IT professional to join our team. The ideal candidate will be responsible for managing and maintaining network and server infrastructure, providing technical support, and ensuring smooth day-to-day IT operations.
Key Responsibilities:
- Configure, monitor, and maintain network hardware and software, including routers and firewalls.
- Administer server environments – including installation, configuration, and ongoing maintenance.
- Demonstrate strong understanding of networking protocols such as TCP/IP, DNS, DHCP, and VPN.
- Manage and configure firewalls (FortiGate and SonicWall).
- Work with virtualized platforms like VMware or Hyper-V.
- Ensure high availability, performance, and reliability of network and system infrastructure.
- Administer Active Directory and Domain Controller environments.
- Provide technical support to end-users for hardware, software, and network-related issues.
- Install, configure, and update software applications and operating systems.
- Experience with email hosting platforms is required.
- Scripting or automation skills (e.g., PowerShell, Bash) are an added advantage.
- Familiarity with ITIL framework is a plus.
Requirements:
- Minimum 2 years of relevant experience within the UAE.
- Full-time availability.
Job Details:
Location: Office 1202, API Tower, Near World Trade Metro Station ,Dubai
Type: Full-time
Salary: AED 4,000 – AED 5,000 per month
IT Sales Executive
Full job description
- Proven track record of achieving and exceeding sales target.
- 4-5 years (BDE) in IT solutions sales.
- Experience of developing strategic relationships and adding significant value to customers.
- Excellent Communication and Strong negotiation skills.
- Self-motivated and able to work independently.
- Should be goal-driven and target-oriented. Must have experience and proven track record in achieving defined sales and collection targets.
- Local driving license will be an added advantage.
Job Type: Full-time
Pay: AED7,000.00 – AED8,000.00 per month
Computer Sales Specialist
We are seeking a skilled and experienced Computer Salesman to join our team. The ideal candidate will have hands-on experience in selling IT products, especially laptops, computer accessories, and CCTV systems, with strong communication skills and the ability to create professional quotations for clients.
Key Responsibilities:
- Greet and assist walk-in customers in a professional and friendly manner.
- Provide expert advice and product recommendations on laptops, desktops, CCTV systems, and accessories.
- Prepare detailed and accurate quotations and invoices for clients.
- Handle customer inquiries over phone, WhatsApp, and email.
- Maintain a neat and organized display of products in the shop.
- Coordinate with suppliers and update stock levels when required.
- Provide after-sales support and maintain good client relationships.
- Meet monthly sales targets and contribute to overall shop growth.
Requirements:
- Minimum 2 years UAE experience in computer and electronics sales.
- Good knowledge of laptops, desktop computers, CCTV systems, and accessories.
- Ability to make professional quotations and handle client proposals.
- Fluent in Arabic and English (spoken and written).
- Strong interpersonal and negotiation skills.
- Tech-savvy, quick learner, and able to adapt to new product lines.
- Knowledge of Microsoft Office (Word, Excel, Outlook) is a must.
- Must be presentable and customer-service oriented.
Preferred Qualifications:
- Experience with POS systems or accounting software is a plus.
- UAE Driving License is an advantage.
- Background in basic computer troubleshooting or technical support is preferred.
Salary: Based on experience + Commission
Job Type: Full-time
Pay: AED1,500.00 – AED4,000.00 per month
Desktop Engineer-Female
Job Title: Desktop Engineer (Female Candidate)
Location: Sharjah, United Arab Emirates
Job Summary
We are seeking a proactive and technically skilled Desktop Engineer to join our IT operations team in Dubai. The ideal candidate will provide comprehensive support in the domain of End User Support, ensuring seamless operation of desktop systems, AV infrastructure, and collaboration tools.
Key Responsibilities
- Install, configure, and maintain desktop hardware, software, and peripherals.
- Troubleshoot and resolve technical issues related to desktops, laptops, printers, and network connectivity.
- Provide support for end-users via phone, email, or in-person.
- Manage user accounts, permissions, and access rights in Active Directory.
- Ensure timely updates and patching of operating systems and applications.
- Maintain inventory of IT assets and ensure proper documentation.
- Assist in onboarding/offboarding processes including device setup and recovery.
- Provide operational support in the domain of End User Support.
- Manage incidents, service requests, problems, and IMAC (Install, Move, Add, Change) activities.
- Support technologies including Windows OS, MS Office, Email, LAN/WAN, Wi-Fi, VOIP phones, and application software.
- Perform installation, upgrades, configuration, and advanced troubleshooting of computers, peripherals, and communication devices.
- Install, support, and maintain PC applications in a Windows environment.
- Attend and resolve end-user tickets and incidents promptly.
- Maintain AV equipment including hardware, software, and infrastructure through diagnostic testing and resolution.
- Monitor alerts related to Audio & Video infrastructure.
- Provide AV support for conference rooms and meetings.
Qualifications
- Bachelor’s degree in IT, Computer Science, or related field.
- Minimum 2–3 years of experience in desktop support and AV systems.
- Strong troubleshooting skills across hardware, software, and network components.
- Excellent communication and documentation skills.
Preferred Candidate Profile
- Female candidates are encouraged to apply as part of our commitment to diversity and inclusion.
- Must be based in or willing to relocate to Sharjah.
Job Types: Full-time, Contract
Contract length: 24 months
Pay: AED3,000.00 per month
General Accountant
We’re Hiring: Accounts Executives – Join Our Growing Team!
Location: Al Qusais, Dubai
Company: Al Majara Polychemical Industries (Head Office)
Department: Accounts & Finance
Job Title: Accounts Payable Officer
Experience: 1–3 Years
Openings: 1
About Al Majara Polychemical Industries
Al Majara Polychemical Industries is a trusted name in chemical manufacturing and distribution. At Majara, our culture is our strength. Through our D.N.A. – Develop, Navigate, Achievements – we create a workplace where people grow, systems guide, and results inspire. We are committed to nurturing talent, operating with clarity, and striving for excellence, while fostering trust, respect, and shared success at every level.
Job Summary
We are hiring a detail-focused Accounts Payable Officer to handle vendor invoice processing, payments, and reconciliation. The right candidate will be responsible for ensuring accurate accounting and timely vendor settlements. This position plays a key role in maintaining strong supplier relationships, preventing payment delays, and supporting the finance team with day-to-day operations.
Candidate Requirements
- Bachelor’s degree in Accounting or related field
- 1–3 years of UAE experience in Accounts Payable
- Proficiency in invoice processing, PO-matching, and payment workflows
- Basic understanding of UAE VAT treatment on purchases
- Strong knowledge and experience in Tally
- Familiarity with accounting software and MS Excel
- Good organizational and time management skills
- Accuracy and integrity in managing financial records
- Ability to follow through and close open items independently
- Experience in reconciliation of vendor ledgers and resolving discrepancies
- Clear communication skills and professional coordination with vendors
Key Responsibilities
- Receive, verify, and post vendor invoices with appropriate documentation
- Match invoices with purchase orders and delivery notes
- Prepare payment runs (cheques, online transfers) as per due dates
- Reconcile vendor statements with accounts payable ledger
- Maintain up-to-date records of invoices and payments in ERP system
- Coordinate with procurement and store teams for resolving discrepancies
- Ensure compliance with payment terms and approval workflow
- Assist in preparing schedules for internal and external audits
- Record VAT input and ensure compliance with FTA regulations
- Generate aging reports and follow up on overdue liabilities
Job Types: Full-time, Permanent
DevOps Engineer
Presight is an ADX-listed public company with Abu Dhabi based G42 as its majority shareholder and is the region s leading big data analytics company powered by GenAI. It combines big data, analytics, and AI expertise to serve every sector, of every scale, to create business and positive societal impact. Presight excels at all-source data interpretation to support insight-driven decision-making that shapes policy and creates safer, healthier, happier, and more sustainable societies. Today, through its range of GenAI-driven products and solutions, Presight is bringing Applied AI to the private and public sector, enabling them to realize their AI strategy and ambitions faster.
The opportunity
As a DevOps Engineer in our team, you will be responsible for working collaboratively with software engineering to deploy and operate our systems. You will help automate and streamline our operations and processes, building and maintaining tools for deployment, monitoring and operations.
Responsibilities
Key responsibilities
- Manage the infrastructure required to run our solutions deployed to public or private cloud (air-gapped).
- Deploy application updates.
- Ensure the health of the environment by monitoring technical and business metrics, setting up alerts for things going wrong, acting proactively to prevent disasters.
- Identify, evaluate, and conduct proof-of-concepts for new technologies.
- Contribute to the knowledge base.
- Analyze service performance, identify bottlenecks, and provide measurable improvement plans.
- Comply with QHSE (Quality Health Safety and Environment), Business Continuity, Information Security, Privacy, Risk, Compliance Management, and Governance of Organizations policies, procedures, plans, and related risk assessments.
Qualifications
To qualify, you must have
Good understanding of network concepts.
3+ years of experience in managing Kubernetes clusters.
3+ years experience in configuring/tuning observability platforms (e.g. based on Prometheus).
Strong background in Linux Administration.
IT Support Engineer
The IT Support Engineer is responsible for monitoring and maintaining the company’s computer systems and network infrastructure. This role involves building and configuring hardware, resolving IT issues, and administering both in-house servers and cloud-based solutions. The ideal candidate should possess a solid technical background with PCs and laptops, demonstrate strong problem-solving ability, and maintain a professional and cooperative attitude when dealing with colleagues. The candidate is expected to have experience in a professional IT support environment, enabling them to quickly adapt and continue learning a broad range of IT skills on the job, with support from other IT team members.
Get quotes for IT-related equipment and software.
Provide basic technical support to users for hardware, software, and network issues.
Help users solve problems by guiding them through simple steps, either remotely or in person.
Set up and configure new computers, printers, and software according to company standards.
Educate users on how to use IT systems and software securely. Provide ongoing support and training. Log and manage support requests, ensuring issues are resolved in a timely manner. Escalate complex problems when needed.
Keep records of support requests and solutions. Update user manuals and guides as necessary.
Monitor IT systems to spot and fix issues early, reducing downtime.
Track and manage IT equipment, making sure everything is maintained and replaced as needed.
Install and update software on user devices, ensuring they meet company policies.
Ensure users follow IT security practices, including using antivirus software and data protection measures.
Collect user feedback to identify common issues and suggest improvements.
Collaborate with IT team members to solve more complex problems.
Handle printer issues and coordinate with service providers when necessary.
Follow instructions to repair or set up systems.
Assist with the rollout of new software and system updates.
IT Administrator (IMMEDIATE HIRING ! )
Roles & Responsibilities
IT Administrator deploys, configures, maintains and monitors hardware and software in order to ensure proper operation.
Responsibilities include, but are not limited to, the following:
Self-education and training on existing technologies, including IT-Security
Provide and ensure identical (secure) software configuration for workstations, notebooks and printers
Identification of vulnerabilities and installation of patches
Guarantee the correct, repeatable and verifiable installation of operating systems and standard software
Maintaining and generating an overview of commercial software installations
Ensure identical hardware configurations for workstations, notebooks, servers and printers
Maintaining and generating an overview of all hardware
Ensure identical hardware and software configurations for mobile phones and corresponding applications
Maintaining and generating an overview of all mobile devices and applications
Mobile communication and data transfers
Support in case of problems with hard- and software
Create and provide documentation of the hard- and software
Knowledge of IT & IT Security guidelines and policies and acting respectively
Prepare and perform internal trainings
IT Sales Manager & IT Sales Executives (Male /Female)
IT Sales Manager & IT Sales Executives (Male /Female) with minimum 2 years Abu Dhabi experience preferred.
Please forward your cv to hr@citycom-int.com
IT Support
Roles & Responsibilities
Adhere to IT policies, standards, procedures, and audit and regulatory standards.
Act as the initial point of contact for employees seeking technical assistance in person, via phone, or email.
Install, configure, and maintain hardware, software, and systems across all company branches, covering laptops, printers, scanners, IP phones, CCTV, Access point and resolving hardware issues.
Perform troubleshooting using diagnostic techniques and relevant questions.
Administer and maintain the internal network infrastructure, including resolving network connectivity issues.
Manage inventories for all branches, including workstations, laptops, screens, and necessary tool kits and accessories.
Provide basic training and instructions to users on new systems and applications.
Conduct regular maintenance and updates to ensure secure and efficient system operations.
Support and maintain meeting room equipment such as video conferencing systems and conference phones.
Possess experience with technologies such as Windows Server, Active Directory (AD), VMware virtualization, Microsoft 365, Mobile Device Management (MDM), antivirus, and backup solutions.
Ensure all documentation in the knowledge hub is accurate and up to date.
Offer problem-solving guidance by walking employees through the process.
Test, evaluate, and support new technology and applications.
Escalate unresolved issues to the next level of support personnel.
Record events, problems, and their resolutions in logs.
Primarily responsible for analyzing CosmeSurge data using statistical techniques, maintaining CosmeSurge databases, identifying, analyzing and interpreting trends from these data using dashboarding and modelling tools. In addition, drive implementation of strategies and objectives to ensure operational effectiveness
Responsibilities
Design and build automated dashboarding tools.
Communicating with upper management to develop strategic operations goals of CosmeSurge business.
Conduct comprehensive analysis of CosmeSurge healthcare data to extract actionable insights and identify trends that can inform strategic initiatives.
Monitoring CosmeSurge operational performance of both internal and external service providers.
Analyzing CosmeSurge data and making recommendations to senior management regarding changes to improve efficiency or reduce costs
Develop and implement data cleaning and preprocessing techniques to ensure data quality and integrity.
- Collaborate with cross-functional teams, including clinicians, administrators, and IT professionals, to understand business requirements and translate them into data-driven solutions.
- Utilize analytical and statistical tools to perform exploratory data analysis and hypothesis testing, effectively communicating findings to stakeholders.
- Maintain and optimize databases and data infrastructure to support efficient data storage, retrieval, and analysis.
- Stay updated on emerging trends and advancements in data science, healthcare informatics, and related fields, incorporating best practices into our data science workflows.
Marketing Executive
Generate risk appropriate revenue and profitability objectives through effective sales planning, research and ability to initiate new revenue opportunities and services in existing markets through innovative approaches, ideas, service segmentation and customer experience.
Responsible for maintaining the current customer base and create new ways to add value to current customers and attract prospective customers, particularly in scalable ways, such as leveraging technology and connection with others in the community.
Leverage agency relationships to optimize exposure of the company and services in all media channels through innovative marketing.
Be a credible, articulate company spokesperson and ensure effective multi-modal communication to engage our external communities in regards to our services.
Understand distinct needs of internal stakeholders including consumer, commercial and wealth management. Exhibit ability to interface with IT and Operations to ensure execution of ideas.
Attend to, manage and resolve patient complaints to the satisfaction of all parties involved.
Actively participate in JCI accreditation project.
Ensure compliance with government regulatory agencies and accrediting bodies.
Develop new business leads to enhance market share and improve overall performance.
Work through the management team and medical leadership of the hospital, serving as a resource to help reduce costs, enhance revenues, achieve effective utilization and quality goals and objectives, analyze and utilize information to develop and support management decisions.
Perform other related duties incidental to the work described herein, as may be assigned or delegated.
Java Developer
Roles & Responsibilities
- Implement Rich web interface development (JavaScript, HTML-5, CSS3, VueJS, Angular)
- Implement Microservice components developments (Java, Maven, Vert.X, Bash, OpenAPI)
- Take part in Continuous Integration Responsibility (Jenkins, Maven, Artifactory, Git, Jira, Sonar)
- Be an Active part of the Agile
- Respect Code best practices and rules, TDD approach, time commitments and adhere to project schedule, strategies, policies and constraints
- Part of the software environment is isolated and don t have access to internet
Desired Candidate Profile
JIRA Update
Java, Microservice
Agile
The candidate must have rich hands on experience in JAVA development and JavaScript (one of Angular, ReactJS and preferably VueJS).
Source Code
Automatic Test
Java Documentation
Software Project Manager
Roles & Responsibilities
A Software Project Manager is required for this global financial company based in Abu Dhabi.
You will be Degree Educated and will come from a Tier 1 Bank or Investment Company.
You will plan, execute and deliver IT projects as per the company’s requirements and internal processes and procedures within agreed limits of scope, time, and costs, while meeting the desired quality standards and business objectives.
The main selection criteria are as follows:
• A minimum of 5 years of experience in Project Management, working for a bank or investment manager
• Fluent communication skills in English (verbal and written)
• PMP Certified, PMI Agile Certified Practitioner certification (a must) and waterfall (preferred)
• Experience in Application (Enterprise/Investment) Project Management
• Strong background in Data Analytics Project Management.
• Programming background
• Strong organizational skills, high detail orientation, mature personality and proven ability to work under pressure
