Junior IT Helpdesk Support
Pioneer Cement Industries is looking for a Junior IT Help Desk Supporter to provide technical assistance, troubleshoot IT issues, and support our growing team. The ideal candidate should have experience in Windows & Linux administration, networking, and end-user support.
IT Support Specialist
We are looking for a competent IT Support Specialist to join our team. A strong background in information technology, with expertise in computer systems, networks, and software applications is required for the ideal candidate.
Responsibilities:
- Install, configure, and maintain computer hardware, software, and networks.
- Troubleshoot hardware and software issues, including desktops, laptops, printers, and servers.
- Provide technical support to users, including troubleshooting and resolving IT-related problems.
- Ensure security of IT systems, including data backup, antivirus protection, and access controls.
Technical Customer Support Specialist
Key Responsibilities
Individual:
- Provide timely, consistent, and best-in-class customer support via telephone, email, chat, and any future channel and communicate proactively with customers using clear, professional, and effective communication
- Support customers with using Embed supported hardware and software and troubleshooting incidents and requests related to the Embed Card System, i.e., Card Readers, POS, Kiosks, emONEs, peripherals, etc.
- Lead by example and adhere to prescribed departmental procedures and provide support in a consistent and similar manner in handling customers’ incidents and requests
- Investigate, replicate, validate, and troubleshoot incidents raised by customers and create, update, escalate, and document tickets with the prescribed ticket logging policies and procedures
- Triage inbound customer requests, prioritize tickets in the queue, and solve tickets accordingly
- Partner with Support team members on the escalation of hardware and software bugs, product enhancements, customer change requests, and root cause categories
- Leverage approved internal knowledge base articles to deliver up to date service to our customers
- Partner with Training team members to create and update technical procedures and knowledge base articles
- Maintain up-to-date awareness in the latest hardware and software applications and share ideas with Support team leaders to improve performance, reliability, and functionality of our products and services
- Responsible for self-developing skills and technical knowledge on existing and new products and features
End User Support Specialist
The End User Support Specialist is responsible for ensuring seamless IT support for the Mega DC Warehouse’s daily operations. The role includes managing warehouse-specific devices (e.g., PDTs, printers, scanners), maintaining IT infrastructure, and ensuring the uptime of critical systems. This position requires hands-on experience in troubleshooting hardware and software issues, excellent customer service skills, and the ability to work in a high-pressure environment.
Technical Support and Troubleshooting
- Provide Level 1/2 support for IT hardware and software issues, including desktops, laptops, and handheld devices (PDTs).
- Troubleshoot and resolve issues with wireless access points, barcode scanners, and printers in the warehouse.
- Support the installation, configuration, and maintenance of Windows-based operating systems and applications.
- Monitor and maintain connectivity in key areas, such as automated and manual zones within the warehouse.
Android Developer
Android Developer – Forge the Future of Remote Work with Remotewant
𝗜𝗻𝘁𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝗼𝗻:
Imagine waking up each day, not to the dread of a commute, but to the excitement of shaping a world where everyone can work from anywhere they choose. At Remotewant, we’re not just a company; we’re a movement towards an inclusive, global workforce. Our mission is to connect the best talent with the best remote opportunities, and we need you, a visionary Android Engineer, to amplify our reach and impact.
IT Support Engineer
The IT Support Engineer will be responsible for providing first and second-line support, incident management, and technical troubleshooting for PayFuture’s IT systems. The role requires hands-on experience with IT service management tools, network troubleshooting, system administration, and end-user support across multiple platforms.
L1 End-User Support Engineer
Key Responsibilities
- User Support & Incident Detection:
- Provide initial support for issues related to desktops, laptops, printers, and mobile devices.
- Use tools like Nexthink to monitor and analyze endpoint performance and user experience.
- Escalate unresolved or complex issues to L2 teams through ServiceNow.
- Hardware & Software Troubleshooting:
- Assist with troubleshooting for hardware peripherals and connectivity issues.
- Support software installations, updates, and configurations on user devices.
- Use SolarWinds and Dynatrace for endpoint performance and health analysis.
- Incident Management & Resolution:
- Log all incidents in ServiceNow, categorize by priority, and resolve or escalate as required.
- Track open incidents for timely resolution.
- Keep users informed about status and resolution steps.
- User Account & Access Management:
- Support user account setup, password resets, and VPN or network access.
- Use Nexthink for endpoint activity and usage analytics.
- Documentation & User Training:
- Document troubleshooting steps and resolutions for internal knowledge sharing.
- Educate users on best practices for using their devices and common issues.
Information Technology Infrastructure Specialist
IT Infrastructure Specialist will be responsible for coordination of the implementation and maintenance of clients and company’s computing, cloud and IT infrastructure requirements as well as to manage projects (Network, IT Infrastructure, Data Center, Cloud) while ensuring adherence to Group IT Policy / Procedures and Client Requirements.
Internship- Software Engineer
Flexsin is a global digital transformation and consulting company with dedicated delivery centers in the US, the UAE, and India. The company offers services in Digital Engineering, Digital Experience, Enterprise Solutions, Business Consulting, Cloud And Devops, Data Analytics, and Automation. Flexsin leverages Blockchain, Metaverse, RPA, AI, Data Science, and emerging technologies to accelerate the digital journeys of its clients and reimagine business outcomes at scale. As an equal opportunity employer, Flexsin creates an inclusive work environment that empowers employees to participate equitably and freely.
Role Description
This is a full-time remote Internship role for a Software Engineer at Flexsin Inc. The Software Engineer will be responsible for day-to-day tasks related to software development, back-end web development, and programming. The role will involve working on projects that utilize Object-Oriented Programming (OOP) principles to create innovative digital solutions.
Frontend JavaScript/Typescript Developer
We are actively seeking talented developers proficient in Javascript/Typescript to join our ambitious team dedicated to pushing the frontiers of AI technology. This opportunity is tailored for professionals who thrive on developing innovative solutions and aspire to be at the forefront of AI advancements. You will work with different companies in the US who are looking to develop cutting-edge commercial and research AI solutions
Salesforce APEX Developer – LLM
A NASDAQ-listed international enterprise with a focus on both services and products for the Internet is looking for a APEX Engineer. The selected candidate will be responsible for writing effective, high-quality APEX code to validate the efficiency of their LLM. The company has managed to single-handedly dominate the I.T. industry by establishing themselves as the leading Internet media giant.
