System Software Engineer – Ubuntu Networking
Our growing investment in Ubuntu now enables us to hire a group of outstanding systems software engineers to focus on the connectivity of Ubuntu in a wide range of circumstances, from cloud to server to desktop and IoT. We would like to strengthen the tooling, services, documentation, robustness, security and clarity of Linux network abstractions to provide fast, reliable and secure connections for Ubuntu.
What we are looking for in you
- An exceptional academic track record from both high school and university
- Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
- Drive and a track record of going above-and-beyond expectations
- Knowledge of networking: architecture, design, and protocols
- Deep understanding and passion for Linux networking, from kernel to user space
- Professional experience with computer networks, including virtual networks, distributed systems as well as understanding of hardware offloading technologies.
- Interest in systemd-networkd, NetworkManager, ModemManager, iwd, conman, bluez, iproute2, Open vSwitch, WireGuard and similar software components
- Fluency in at least one of Golang, C/C++, Rust or Python
- Professional written and spoken English
- Experience with Linux (Debian or Ubuntu preferred)
- Interest in packaging software for Debian and Ubuntu
- Excellent interpersonal skills, curiosity, flexibility, and accountability
- Passion, thoughtfulness, and self-motivation
- Excellent communication and presentation skills
- Result-oriented, with a personal drive to meet commitments
- Ability to travel twice a year, for company events up to two weeks each
Apply here – Job Application for System Software Engineer – Ubuntu Networking at Canonical – Jobs (greenhouse.io)
IT Coordinator
IT Coordinator
As a IT Coordinator , you will be responsible for providing excellent guest service and maintain overall efficiency of set standards for the Housekeeping function.
What Is In It For You:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
What You Will Be Doing:
- You are responsible to assist the IT Assistant Manager in the operation of all computer hardware and / or software installation and maintenance.
- Serve as secondary contact for all servicing of computer PC hardware and / or software.
- You will also be responsible with the management of our CCTV cameras
- Computer software and hardware troubleshooting
- Basic proficiency in computer programs.
- Ensures technology assets are secure and well-maintained in accordance with Rixos policies and standards
- Installs, monitors, maintains telecommunications equipment including cabling and providing technical guidance as needed.
Apply here – IT Coordinator – Ennismore Careers
IT Operations & Support Technician-Call Center
Job Purpose
At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Do you want to play a part in that journey and own technical products used by stakeholders and customers across the world? Join us in cosmopolitan Dubai as a Product Owner and make your mark on the aviation world by taking our products to the next level!
Working in an Operation & Support environment following procedures and guidelines to resolve incidents, fulfill service requests, and carry out deployment activities & preventive maintenance. The role ensures that all IT service operation activities remain within the agreed service levels and minimize the adverse impact as well as ensuring incidents are resolved.
Job Outline
Generic
- Provide good customer service to both internal (EGIT) and external customers ensuring that the service provided is in line with the specific qualitative/quantitative targets and key performance indicators of the task.
- Inform customers of the status and progress of incidents and service requests. Inform customers if incidents and/or service requests are about to breach the Service Level Agreements to confirm closure and obtain feedback from our customers.
- Escalate any high-impact incidents/service requests to the manager to ensure that relevant actions are taken immediately to reduce the business impact on the smooth running of our departmental or the group’s global operations.
Specific IT Stores
- Coordinate with vendors for warranty/quote repairs and on-site repair services. Prioritize and manage hardware/accessory issuance from the store queue based on incidents and service requests
- Update and Maintain IT asset inventory and service catalog items and ensure the availability of relevant services across the group.
Apply – Login (taleo.net)
CCNA – Technical Support Specialist Photo Video
About the job
- Support Canon distributors, Channel Partners, and Canon end-users to achieve and maintain the optimum performance of nominated products. This includes responsibility for analyzing, documenting, testing, communicating, liaising, and ultimately solving product problems. Problem resolution will be either from technical specialists’ own knowledge or by appropriate and timely escalation to other Quality Assurance functions.
- Report, recommend and take appropriate action regarding Photo Video product performance, technical marketing, and technical training matters.
- Develop expertise so as to be the go to person for all Support information for the product category
- Design and deliver technical training on Canon Photo & Video products as designated by the Service Head.
- To Train, control, monitor and support the day-to-day technical support from CCNA Technical department.
- To develop improved service delivery in line with CCNA Service directions.
- To plan, develop and implement any specific project or strategy to develop the service provided by CCNA
What we give
With Canon, you’ll get the support and encouragement you need to grow, from people who share your ambition. We’ll invest in your professional development to help you learn and progress in your role with us. You’ll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.
Quality and technical assurance of products
- Assess and report on the performance of specified products.
- Manage CCNA warranty approvals for the Photo Video products
- Monitor/report the repair trends.
- Propose and implement actions to ensure that those products perform reliably and efficiently.
- Take technical initiatives to prevent problems from developing, and to minimize problems which arises.
Service Support
- Monitor, and distribute all support information to Service Partners in accordance with the company information security policy.
- Recommend, prepare, and action service seminars, Product launches, Marketing events individually, or together with other Canon Service, Sales, or Marketing staff, as required.
- Regularly update Health and Safety information in order to provide advice on and resolve queries relating to technical safety standards.
- Prompt escalation to next level and field support in case of major escalation.
Technical Assistance
- Provide telephone or written support to Canon distributors and end-users using Canon systems.
- Identify key support issues from those escalated, and propose actions to resolve, liaising with other Canon personnel as appropriate (for instance, Canon Europe’s Technical Service Support personnel).
- Visit end-user or distributor premises to investigate and resolve problems as necessary.
- Evaluate, prioritize, and respond to field suggestions and written enquiries.
Apply here – CanonEurope – CCNA – Technical Support Specialist Photo Video – Dubai NA NA (peopleclick.eu.com)
Senior Systems Engineer
Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward.
With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud.
Job Functions:
- Conduct live and virtual customer meeting presentations and demonstrations
- Implement and manage POCs to technical closure
- Support lead generation activities such as events, webinars, user groups, etc.
- Collaborate with the customer/partner to establish and translate business objectives into technical requirements
- Independently consult with customer base to provide technical expertise on data protection
- Work closely with the sales department to secure new partners and customers
- Work closely with Product Management to provide customer feedback
- Providing pre-sales support to customers as they evaluate Veeam software
- Trains/mentors junior staff
- Guides others in resolving complex issues in a specialised area based on existing solutions or procedures
Job Requirements:
- Demonstrated solution sales and/or technical pre-sales experience preferred
- Industry-based experience with data protection technologies
- Industry based experience in storage, network and/or cloud-based technologies is strongly desired
- Experience working with monitoring tools and frameworks
- Experience in data life-cycle management with IT audit requirements
- Demonstrated experience with virtualisation technologies
- Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter and be able to learn new technologies quickly
- Ability to adapt to changes in roles and responsibilities
- Acts as point-of-reference for new hires and peer colleagues
- Excellent time management skills required
- Ability to travel 50 – 75%
Apply here – Job Application for Senior Systems Engineer at Veeam Software (greenhouse.io)
Technical Assistant (Records) – Emirates Engineering
Job Purpose
To maintain the aircraft equipment components maintenance records to process operations data, tools & equipment maintenance reported defects and deferred defects on a daily basis.
Job Outline
- To perform clerical duties of a technical nature within the Technical Records Section, including aspects of data entry in order to effectively maintain the technical records system.
- To enter accurate data of aircraft equipment defect details and shop findings into the Ultramain System in order to maintain up-to-date records
- To be responsible for updating third party recharge data and follow-up queries as required.
- Maintain and issue stock of aircraft tools & equipment quality assurance documents.
- To assist in the storage and retrieval of technical records documents from archives.
- To maintain a proper filing system in order to ensure easy identification of all technical records
- Assist in the review of Maintenance Workpack processes, preparation of reports and distribution of documentation.
Qualifications & Experience
Administration/Data entry: 3+ Years
12 Years Schooling Or Equivalent
- Good knowledge of computer applications (Ultramain is an advantage).
- Experience in a typing/data entry field.
- Good command of written and spoken English.
- Knowledge of handling Microfiche, Microfilm and CD-Rom for archiving documents will be an advantage.
Apply – Login (taleo.net)
Azure Virtual Desktop Specialist (L3)
Main Responsibility
- Implementation of Azure AVD solution.
- Manage Azure Cloud for resource and performance optimization.
Responsibilities
- End to End Design and Implementation of Azure AVD solution as per the business environment.
- Engage in the migration project from Citrix to Azure AVD cloud.
- Implement new business requirement with proof of concept for Azure AVD.
- Configure and manage Azure subscription, Resource Groups and give permissions to users or groups on subscription and Resource Group level.
- Technical experience in Azure Active Directory (AAD), Azure Active Directory Domain Services (AADDS), Azure Kerberos & Azure AD Connect.
- Installation and configuration of Azure Networking (VNET/Subnets/NIC/NSGs) as per architecture.
- Provisioning of VMs in the respective subnets, Azure Compute (VMs/Availability Sets) as per design.
- Ability to work with command line implementation using PowerShell, Azure Modules.
- Ability to manage ARM templates and deploy azure resources with it.
- FS Logix Profile Containers configuration on VM Cluster, Azure Storage account File share
- Host Pool creations using ARM/Terraform templates.
- Write PowerShell scripts that can help to automate minor tasks.
- Use Azure Monitor and Insights to monitor the performance of all the azure components.
- Configure and Use Azure Log Analytics and write KQL queries to get the reports.
- Engage in writing KQL queries to fetch reports and logs from Azure Log Analytics that can be used to troubleshoot issues.
- Manage Autoscaling in the AVD environment using management tools like Nerdio.
- Implement the process for the deployment of software updates, patches, and new applications on AVD and other relevant tools.
- Work closely with the AVD, M365 and Network implementation team to ensure seamless integration of business applications.
- Implement best practices on AVD with Microsoft Windows 10/11 Multisession OS and familiarization with profile management for best performance, reliability and optimize the cost.
- Prepare AVD support related documentation. SOP for technical processes to help the new team members.
- Perform daily health, check Scripted/Manual to ensure uptime and availability of AVD related services.
- Analyzing, troubleshooting, and fixing complex issues in mixed enterprise environments
- To create AVD support related documentation. SOP for technical processes to help the new team members.
- Manage GPO specific to AVD OUs for security hardening and automation.
- Administration, Monitoring & manage application deployment using MSIX package, SCCM/Tanium packages using FSLogix app masking feature and keep golden images up to date.
- Managing Windows infrastructure technologies.
- Technical Support which mainly includes working on break fixes, production down, deploy and upgrade the environments, troubleshooting end user issues.
Qualifications
- Multi-skilled technical expert with comprehensive experience of designing and deploying Microsoft Azure Virtual Desktop solutions.
- At least 5 Years of related experience in an IT support organization with 1000+ users management through Azure Virtual Desktop (AVD)
- Desktop Support specialist with good experience in Package and sequence applications for deployment within Azure Virtual Desktop environments as well physical desktop.
- Experience in SCCM, GPO, customizing installation scripts and configurations to ensure compatibility with AVD.
- Hands on experience in Windows infrastructure technologies in Azure and on-premises infrastructure.
- Flexibility to work in the shift to provide end user 24X7 support.
Apply – Expleo Careers (icims.com)
Cloud Support Associate Engineer
This role is an opportunity for a hands-on engineer with a passion for Linux and cloud technologies to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. If you have a passion for technology and an eagerness to learn, then you will enjoy working with some of the best people in the industry at Canonical.
The role of a Cloud Support Associate Engineer at Canonical
We regularly solve interesting, technical problems. From triaging complex Cloud environment issues, Linux kernel crashes we’ve never seen before to OS configuration issues and root cause analysis, we provide an expert level of support and satisfaction to our peer groups and customers.
You will be accountable for delivering an outstanding technical support experience on the full cloud technical stack at Canonical. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers.
Location: This is a remote role based in AMER or EMEA time zones.
What your day will look like
- Work from your remote home office and provide technical support for employees.
- Be available to take ownership of new cases via telephone, email and web
- Act as an internal customer advocate keeping them updated in a timely manner
- Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
- Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.
- Draft and distribute technical notices for internal and external communication.
- Prioritise your work in order to accomplish the most important and urgent tasks first
- Keep on learning as our products and services grow and evolve
- Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix.
- Maintain regular communication and information exchange with the rest of the team, locally and remotely
- Identify and suggest any opportunities to provide a better service
- Participate in a regular weekend working rotation.
Background check required
What are we looking for in you
- Bachelors or equivalent four year degree in a technical field from an accredited college or university. Preferable majors: Computer Science, MIS, Electrical Engineering, etc.
- Experience with Linux troubleshooting (collecting logs and stack traces, fine-tuning by editing configuration files)
- Experience with Linux server administration
- Strong knowledge of Cloud computing concepts (provisioning, monitoring, orchestration, etc.)
- Knowledge or basic hands-on experience on 2 or more of:
- Virtualization / Cloud
- Containers
- Storage technologies
- Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.
- Programming fundamentals in any language (bash, Perl, Ruby, Javascript, C or C++, Go)
- Ability to learn quickly, thrive on change and handle the pressure of a customer facing job
- Strong written and verbal English communication skills
- Ability to travel
Apply here – Job Application for Cloud Support Associate Engineer at Canonical – Jobs (greenhouse.io)
