IT Support Specialist

Prestige Luxury Real Estate

About Us:

Prestige Luxury Real Estate is a leading real estate firm specializing in luxury properties in Dubai. With a commitment to excellence and a reputation for delivering unparalleled service, we take pride in offering a dynamic and collaborative work environment.

Responsibilities:

– Manage all IT aspects for the office and operations, ensuring the uninterrupted operation of computer systems and software (Windows and iOS), as well as phones (landlines, mobiles, 3CX). Configure and troubleshoot Wi-Fi routers, handle cabling, and oversee monitors, LED displays, and screens.

– Install and configure computer hardware, operating systems and software applications specific to real estate operations.

– Provide desktop support, offering direct assistance to users in both office and remote locations.

– Diagnose and resolve hardware or software issues promptly address any technical issues promptly, ensuring minimal disruption to daily operations.

– Guide staff through the setup of systems and promptly address any technical issues they encounter.

– Effectively prioritize and manage multiple open cases simultaneously, meeting deadlines and project milestone.

– Conduct regular reviews of IT systems, recommending improvements to optimize performance

– System and data backup, biometric system, CCTVs and locks, network projectors, printers, employee access.

Qualifications:

– Thorough understanding of IT infrastructure and operations best practices within a real estate context

– Excellent knowledge of computer systems, security, network, and systems administration, databases, data storage systems, and phone systems.

– 3-5 years of experience working in IT operations preferable, within the real estate sector

– Bachelor’s degree in information technology, Computer Science, Information Systems, or a related field, or equivalent experience.

– Strong communication skills with ability to support diverse

– Knowledge and skills in managing Linux server, shared drives, and system security.

– Able to handle IT inventory, IT purchasing, and audits.

Job Type: Full-time

IT Support Specialist – Dubai

error

Enjoy vacancies? Please share to your friends