IT Operations & Support Technician – Helpdesk<\/p>\n\n\n\n
At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers \u2018Fly Better\u2019. Join our Technology Operations team, where you will play a pivotal role in our IT landscape, ensuring smooth operations and outstanding support for critical business functions globally. The team focuses on duty management, service support, infrastructure operations, change enablement, observability, and IT asset management.
As an IT Operations & Support Technician, you will be responsible for resolving incidents, fulfil service requests, and carry out deployment activities & preventive maintenance by following procedures and guidelines. The role ensures that all IT service operation activities remain within the agreed service levels and minimize the adverse impact as well as ensuring incidents are resolved.
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Apply <\/a><\/p>\n\n\n\n <\/p>\n\n\n\n Engineering System Support Officer<\/p>\n\n\n\n Emirates Engineering IT Systems<\/strong> section supports our ENGage 2030 vision by managing and enhancing a standardized digital environment. We\u2019re transforming Emirates Engineering into a paperless, automated, and intelligent factory. Apply<\/a><\/p>\n\n\n\n <\/p>\n\n\n\n IT Support Engineer<\/p>\n\n\n\n About the job<\/strong><\/p>\n\n\n\n Telephone system Infrastructure with the integration with third party Work with the company\u2019s helpdesk on assigned problem\/tickets.<\/p>\n\n\n\n Collaborate with network administrators to ensure efficient operation of the company\u2019s desktop computing environment.<\/p>\n\n\n\n Install and support Desktops, Laptops, and other desktop applications.<\/p>\n\n\n\n Provide support in accessing and utilising peripheral devices, including printers, copiers, and scanners.<\/p>\n\n\n\n Provide active support to the users on Microsoft office suite.<\/p>\n\n\n\n Support Active Directory and ensure it maintained with up-to-date user profile.<\/p>\n\n\n\n Add and Remove users, provide, and remove permissions in the Shared Drive.<\/p>\n\n\n\n Install hardware and peripheral components such as monitors, keyboards, printers, and disk drives on user’s premises.<\/p>\n\n\n\n Loads specified software packages such as Operating Systems, Drivers, Microsoft Applications, and all other software that the employee needs for job.<\/p>\n\n\n\n Recover lost data of users using recovery tools.<\/p>\n\n\n\n Responds to Employee inquiries concerning systems operation and diagnoses system hardware, software, and operator problems either on-site or remote.<\/p>\n\n\n\n Apply<\/a><\/p>\n\n\n\n <\/p>\n\n\n\n Field Engineer L2<\/p>\n\n\n\n The Field Engineer will be expected to travel to multiple customers at multiple sites as needed for support, dispatch and backfill purposes. The Field Engineer ensures that a company\u2019s computer systems work effectively for streamlined operations. They install computer hardware and software, update applications and perform diagnostic tests and maintenance on computer components. They help people resolve network, hardware and software issues. Depending on their specialisation and employment requirements, Field Engineers can work as full-time within a company and offer technical support and require to work overtime and weekends to suite the Company and Customer needs. Site Visit Reports will be submitted to the management team once the site visit is complete. The Field Engineer will need to keep record of his hours using our internal company application software, which must be submitted daily for approval.<\/p>\n\n\n\n Apply<\/a><\/p>\n\n\n\n IT Field Technician<\/p>\n\n\n\n We are currently seeking IT Field Technicians to join our team and support our restaurant and Cloud Kitchen Operations in maintaining their Point-of-Sale (POS), printers, networks, CCTV systems, laptops, and other peripherals.<\/p>\n\n\n\n Responsibilities Apply<\/a><\/p>\n\n\n\n <\/p>\n\n\n\n Technical Supervisor<\/p>\n\n\n\n Apt Resources is excited to announce an opening for a Technical Supervisor specializing in Digital Out of Home (DOOH) and Out of Home (OOH)<\/strong> advertising in Dubai, UAE. This dynamic role requires someone who is an experienced electrician who would oversee the technical operations of digital advertising screens and traditional outdoor advertising platforms to ensure optimal performance and reliability. You will be responsible for maintaining high-quality standards in advertising technology and collaborating closely with various teams to enhance campaign delivery and effectiveness.<\/p>\n\n\n\n Responsibilities<\/p>\n\n\n\n Apply<\/a><\/p>\n\n\n\n <\/p>\n\n\n\n Technical Support Engineer – Devices (Middle East)<\/p>\n\n\n\n The role reports directly into the Technical Manager, Devices. The success of the role is measured by meeting the service level commitment, exceeding the target for net promoter score and supporting the team to meet the sales target.<\/p>\n\n\n\n Qualifications
Our investment in digital innovation ensures rapid process implementation, integration, and information sharing. We provide secure, efficient management of business functions, automate processes with Robotic Process Automation, and leverage data analytics for real-time insights. Our goal is to deliver smarter, faster, and more cost-effective solutions across all engineering sections.
The Engineering System Support Officer<\/strong> role involves providing technical assistance and operational support for engineering systems essential to the airline’s functions. It also involves administrative support, coordination with IT, Engineering and Aircraft Manufacturers and other Vendors to implement Client\/server, or web-based Engineering and Maintenance Applications and provide user support. Assistance in implementations, and maintenance of Engineering Systems updates, including producing user guides and arrange training on required systems and applications.
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